Legal Notice
This legal notice governs the website and online shop operated under the name “karaca-alisveris”. By accessing or using this website, you acknowledge that you have read and understood this notice.
Website Publisher and Merchant
The website is published and operated by ETEZEN LTD, also displayed commercially as ETZEN LTD, a private limited company registered in the United Kingdom under company number 17443712.
Trading name: karaca-alisveris
Registered address: 590 Rochester Way, London SE9 1RL, United Kingdom.
Company registration number and SIRET equivalent: LTD 17443712. As a United Kingdom company, ETEZEN LTD does not hold a French SIRET number.
Director and publication manager: Martin Trevor GUEST.
Email: [email protected]
Telephone: +44 59 48 74 15 22
Website Hosting
The ecommerce website is hosted through Shopify International Limited, Victoria Buildings, 2nd Floor, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland. Hosting infrastructure may also be provided by Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada.
Orders and Payments
Products, prices, delivery charges and applicable taxes are displayed before an order is confirmed. Customers receive an order confirmation using the contact details supplied during checkout. ETEZEN LTD reserves the right to refuse or cancel an order in cases of suspected fraud, payment failure, pricing error, stock unavailability or unlawful activity.
Online card payments are securely processed by Stripe. Stripe Payments UK Limited is registered in England and Wales under company number 08480771 and has its registered office at 9th Floor, 107 Cheapside, London EC2V 6DN, United Kingdom. ETEZEN LTD does not directly store complete payment-card numbers or card security codes. Payment information is processed in accordance with Stripe’s security and privacy standards.
Product and Pricing Information
ETEZEN LTD takes reasonable steps to ensure that product descriptions, images, availability and prices are accurate. Images may be illustrative, and colours or packaging may vary slightly depending on the customer’s device, manufacturing changes or product batches. Any material error identified before dispatch will be communicated to the customer, who may confirm the corrected order or request cancellation and a refund.
Delivery, Returns and Refunds
Estimated delivery times, shipping costs, available destinations and any applicable restrictions are presented during checkout or in the shop’s shipping policy. Delivery estimates are not guaranteed where delays result from carriers, customs procedures, force majeure or circumstances outside the merchant’s reasonable control.
Return, cancellation and refund requests are handled in accordance with the shop’s published return and refund policy and any mandatory consumer rights applicable to the transaction. Nothing in the shop’s policies limits rights that cannot legally be excluded. Customers should contact [email protected] before returning an item and retain proof of dispatch.
Intellectual Property
The website’s structure, text, graphics, logos, photographs, product presentations, databases and other original content are protected by applicable intellectual property laws. Unless prior written permission has been granted, reproduction, distribution, modification, extraction, republication or commercial use of any protected content is prohibited. Third-party trademarks and product names remain the property of their respective owners.
Liability
ETEZEN LTD uses reasonable care to maintain accurate information and reliable access to the website. However, uninterrupted or error-free availability cannot be guaranteed. To the fullest extent permitted by law, ETEZEN LTD is not liable for losses caused by temporary unavailability, third-party services, external links, malicious software, misuse of the website or events beyond its reasonable control. Nothing in this notice excludes or limits liability where exclusion or limitation is prohibited by law.
Personal Data and Cookies
ETEZEN LTD is the data controller for personal information collected through karaca-alisveris. Personal data may be processed to manage accounts, fulfil orders, process payments, arrange delivery, provide customer support, prevent fraud, comply with legal obligations and, where permitted, send marketing communications.
Personal data may be shared only where necessary with service providers such as payment processors, ecommerce-platform providers, delivery carriers, hosting providers, fraud-prevention services, professional advisers and public authorities. Appropriate safeguards are used where information is transferred internationally.
Depending on the applicable law, customers may have rights to access, correct, delete, restrict or object to the processing of their personal data, request portability, withdraw consent and lodge a complaint with a competent supervisory authority. Requests may be sent to [email protected].
The website may use essential cookies required for checkout, security and account functions, as well as optional analytics or advertising cookies where consent is required. Visitors can manage optional cookies through the website’s consent tool or their browser settings.
External Links
The website may contain links to independent third-party websites. ETEZEN LTD does not control those websites and is not responsible for their content, availability, security, products, services or privacy practices. Access to third-party websites is at the visitor’s own discretion.
Complaints and Dispute Resolution
Customers should first submit complaints to [email protected] or by post to ETEZEN LTD, 590 Rochester Way, London SE9 1RL, United Kingdom. The merchant will make reasonable efforts to acknowledge and resolve complaints promptly.
If a complaint cannot be resolved directly, an eligible consumer may use an independent alternative dispute-resolution service where available. Participation in a particular ADR procedure may depend on the customer’s country, the nature of the dispute and applicable law.
Governing Law
This legal notice is governed by the laws of England and Wales. The courts of England and Wales shall have jurisdiction, without depriving consumers residing elsewhere of any mandatory protections or jurisdiction rights granted by the laws applicable in their country of residence.
Changes to This Notice
ETEZEN LTD may update this legal notice to reflect legal, technical or operational changes. The version displayed on the website at the time of consultation is the current version.